So I went to future shop today to get my aero points for a purchase I made two weeks ago. When I got there there was this couple returning an entire computer system (monitor, printers and all) so they were holding up the line considerably as there were only two customer service tills. I waited patiently. 10 minutes went by and the line had move up one person with 4 more ahead of me. I was glad i wasn’t in a rush to go anywhere. Then finally it was my turn. Yay!! The girl took all my receipt and things and came back a few minutes later. She then told me that she accidentally punched in the wrong card number and gave my points to another account and it can’t be reversed. Choked!!! I kept my cool since it was an honest mistake but still felt like I have wasted my time and energy going down there only to have my points given to someone else. She later said that she would call the head office and have them change it back.

Lesson learned from this experience: Bring your aeroplan card with you at all times.